Transition to Conduent Way2Go Arizona Payroll Card and Agency Payroll Guide Updates

What’s happening

The State of Arizona is transitioning to a new contract for payroll card services.  The Arizona Department of Administration (ADOA) will be replacing employees currently enrolled in the Bank of America Visa® Cash Pay Card to the Arizona Way2Go Payroll Card (issued by Comerica). 

What to expect

The new Arizona Way2Go Payroll Card is scheduled to be mailed to employees, at their address on record, by Conduent the week of November 8, 2021. Starting with the payroll on December 02, 2021, all payroll deposits will automatically be deposited to the new Arizona Way2Go Payroll Card. Employees can use the new Arizona Way2Go Payroll Card at a variety of merchants, locations and ATMs.  For a full listing, visit www.GoProgram.com.  

Agency Payroll Guide Updates  

GAO Central Payroll has completed updates to the Agency Payroll Guide related to the transition from Bank of America CashPay Card to Conduent Way2Go Card issued by Comerica.  This includes an updated Form GAO65 – Authorization for Direct Deposit, the Direct Deposit Training for Payroll Specialists, and the Way2Go Flyer.

View the updated Agency Payroll Guide by going to the GAO website and click

“PAYROLL / RASL”, then select “Payroll Guide”.

At any time, you can view a list of updates since the previous version, by clicking “Revision History” available at the top of the Guide.

If you have any questions, please contact [email protected].

Author
Tracey Smith
Date